1. Introduction
Welcome to Navara Office Furniture. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, including through our website, sales processes, and customer service. This policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses.
- Business Information: Company name, job title, and company contact details.
- Financial Information: Payment details necessary to process transactions.
- Usage Information: Information on how you use our website, products, and services.
- Communications: Records of your interactions with us, including emails, phone calls, and messages.
3. How We Collect Your Information
We collect personal information directly from you through:
- Online Forms: When you fill out forms on our website.
- Transactions: When you make purchases or request quotes.
- Customer Support: When you contact us for support or inquiries.
- Events: When you participate in our events or promotions.
We may also collect information from third parties and publicly available sources, where relevant and necessary for our business purposes.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Transactions: To process orders, manage payments, and deliver products.
- Customer Support: To provide customer support and respond to inquiries.
- Marketing: To send promotional materials and updates about our products and services (you can opt out at any time).
- Improving Our Services: To analyze usage patterns and improve our offerings.
- Legal Compliance: To comply with legal obligations and protect our rights.
5. Disclosure of Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, delivery services).
- Legal Obligations: When required by law or to protect our rights and safety.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Access and Correction of Your Information
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
To exercise these rights, please contact us using the contact details provided below.
8. Overseas Disclosure
We may disclose your personal information to recipients located outside Australia, including our service providers who operate internationally. We take reasonable steps to ensure that the overseas recipients handle your personal information in a manner consistent with the APPs.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Navara Office Furniture
admin@navaraofficefurniture.com.au
0285521162
