Privacy Policy

At Navara Office Furniture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including, but not limited to:

• Full name
• Contact details (email, phone number, address)
• Company or organisation name
• Purchase and order history
• Payment details (processed securely through third-party platforms)

We only collect information necessary for providing our products and services or fulfilling legal and regulatory obligations.

2. How We Collect Your Information

Your information may be collected when you:

• Submit a quote request or purchase order
• Make a payment or request an invoice
• Contact us via phone, email, or our website
• Interact with us through social media or attend events
• Sign up for newsletters or marketing communications

3. Use of Personal Information

We use your personal information to:

• Process orders, payments, and deliveries
• Communicate order status and support queries
• Provide updates on new products or services (with your consent)
• Improve customer service and business operations
• Comply with legal or regulatory requirements

4. Disclosure of Information

We do not sell or rent your information. Your personal information may be disclosed to:

• Delivery and installation partners
• Payment service providers (e.g., Stripe)
• IT and system support providers
• Government authorities where required by law

All third parties are required to handle your information in accordance with privacy standards.

5. Data Security

We take reasonable steps to protect your personal data from misuse, interference, and unauthorised access. This includes secure storage, encryption, and restricted access protocols.

6. Access and Correction

You may request access to your personal information at any time. If the information we hold is inaccurate, incomplete, or outdated, you may request correction by contacting us.

7. Marketing and Opt-Out

From time to time, we may send promotional emails or product updates. You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link or contacting us directly.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on our website, and we encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: